Free on-site or video demo. No required cloud fees. InVid Tech Paramont authorized installer. Questions? We're here 24/7.

PIETSTechnology Solutions
631-871-5957 Talk to Piets Get a quote

Remote Support

Get fast IT help anywhere with secure RustDesk screen-share sessions. We never connect without your explicit permission.

How it works

Simple, secure, permission-based support

  1. Call or text us

    Reach out at 631-871-5957 and let us know you need remote support.

  2. Download RustDesk

    Get it free at rustdesk.com, then open it.

  3. Read us your RustDesk ID

    We connect only with your permission.

  4. We fix it together

    You watch everything we do on screen as we resolve software issues, printer problems, email setup, and more.

  5. Session ends when you say

    You're in control — close RustDesk anytime to end the session.

Security & privacy

Your permission is required every time

  • No account or installation required
  • One-time, secure connection codes
  • We never connect without your explicit permission
  • You see everything we do on your screen
  • End-to-end encrypted RustDesk connection
  • Session ends when you close the application

Important: Piets Technology Solutions will never initiate a remote connection without your explicit, verbal permission. If you receive an unsolicited request claiming to be from us, do not connect and call us directly at 631-871-5957 to verify.

What we can help with

Common remote support issues

Software fixes

Slow computers, application errors, email issues, Microsoft 365/Google Workspace problems.

Printer & peripheral setup

Printer installation, wireless printing, scanner setup, device driver updates.

Network troubleshooting

Wi-Fi connectivity issues, router configuration, network diagnostics, ISP coordination.

Email & communication

Email client setup, email delivery issues, spam filtering, video conferencing problems.

Updates & maintenance

Operating system updates, security patches, software upgrades, backup verification.

Camera system checks

InVid Tech Paramont camera system status, recording verification, remote viewing setup, motion detection testing.

Free quote · Free demo

Get a Free Quote

Tell us what you need and we’ll follow up with a straight answer, a price, and a free demo — in person or on a video call. References available.

Questions? We're here 24/7

Request a quote

No spam, no pressure. We don’t share your info.